Middle of Ride System Crash


(Bryan Floyd) #1

Zwift, this is the second day in a row your system has crashed in the middle of an event. Today happened to be in a race!! Fix this or I’m not paying for this service anymore. Frustrating!!!


(Benjamin Bishop) #2

I am sorry that you experienced crashes over the last 2 days. It doesn’t look like these crashes have been caused by server issues, as there haven’t been any issues in the last few days. You can check on our server status here, https://status.zwift.com/ . 

Since this wasn’t caused by server issues, what I am going to do is turn this into a ticket for you and get your log files so we can figure out what is causing you to crash.