Can someone explain to me how you can have 1 account but 2 memberships and then when you can 1 from that account the other doesn’t close too. Surely that would be 2 accounts
Not sure i follow what you are asking.
Each account has it’s own membership
Hi @Stuart_Barnett welcome to Zwift forums.
Shuji at Zwift HQ here. We do not handle issues on this public forum where your private information and money need to be shared (i.e. subscription cancellations), so I’m locking this thread.
Please resume the email conversation you were having with my Support team colleagues. We understand you’re frustrated, but if you have a duplicate subscriptions - we’ll need you to elaborate on what payment methods are involved so we can assist you.