Meet up events

Bugs and Support
1

Everytime in a meet up, my bike won’t move from the starting point eventhough all Speed, cadence & hr sensors are well connected.
For info, i had off the mobile data & use same wifi for the connections.
Even when i end the ride & restart to join the meet up, zwift will find the zwifters & assist pedal in 5secs, then my bike will stop again.
For info, i’m using Samsung Galaxy F20 SE 5G (android v.11).
I had updated my phone software, even unistall & reinstall both zwift & the companion apps.
My zwift apps ver is 78789.

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What’s the problem here?

2

I assume your speed sensor goes to sleep while waiting for the event to start.

3

Looks like the speed sensor isn’t registering, the cadence sensor is showing 44 rpm, but speed 0.

Make sure the speed sensor is installed correctly, if it uses a magnet on the rear wheel spoke, make sure it is close enough to the sensor. Maybe it is too far away to register.