Maintenance on membership renewals via Direct Debit [July 23]

We will perform a followup maintenance on a payments processing service that may delay subscription renewals in some regions.

When:
July 23 @ 12:00 UTC (that’s noon, not midnight)

Please use this website to convert to your local time zone.

Expected duration:
~ 60 minutes.

Player impacts:

  • Impacts subscription payments via direct debit only.
  • May impact regions outside the UK, European continent and US.
  • Impacts membership renewals only.
  • New subscriptions are not affected.
  • Payments using a credit card are not affected.
  • Payments using iTunes are not affected.

Note: automatic membership renewals scheduled during this window will be processed once it’s completed.

Maintenance has concluded.