Lost XP

Hi,
Today 1st December I completed my ride and I lost my XP and went down from level 7 to level 6 (shown in photo) I was almost on 190 000XP/ Drops.
Any suggestions? Thank you for help

Are you logged in on more than one device, by chance?

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Yes, I am

That’s the issue then, you need to log out of one session before starting another, as you see the activity won’t save properly if multiple log ins are detected without corresponding log outs.

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