# Lost my entire ride when internet dropped **URL:** \ **Category:** Bugs and Support\ **Created:** [April 30, 2020, 12:37am UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469 "2020-04-30T00:37:03Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Devin\_Columbus](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/devin_columbus/32/441031_2.png) [@Devin\_Columbus](https://forums.zwift.com/u/Devin_Columbus)\ **Post date:** [April 30, 2020, 12:37am UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/1 "2020-04-30T00:37:03Z")
I just finished an awesome ride. During the ride I set a personal speed record, advanced to the next level, unlocked 3 achievements … until my wireless internet connection dropped. I didn’t think it was a big deal at first, because surely Zwift saves a local backup of the ride data if an internet connection can’t be established, right? WRONG! I lost all but the first 4km of the ride, well before I was able to move beyond my warmup and into my actual ride. You’d think that at the very least, when an achievement is unlocked or a leveling up occurs, Zwift would save that data … nope! I am sooooooooo mad about this! Why on earth wouldn’t Zwift save a local version of the ride data (that’s probably bytes worth in information) until the next time it connects to the internet and is able to establish a connection with Zwift servers? This is a major oversight. So now I have an incomplete ride with a fraction of the activity that won’t even load if I try to view it. So brutal! ---
**Author:** ![Ben\_Brawn\_HVR](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/ben_brawn_hvr/32/502856_2.png) [@Ben\_Brawn\_HVR](https://forums.zwift.com/u/Ben_Brawn_HVR)\ **Post date:** [April 30, 2020, 12:44am UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/2 "2020-04-30T00:44:35Z")
I take your point about it uploading after reconnecting to zwift servers. I agree but there might be some reason this shouldn’t happen. There is a local fit file in your zwift folder for uploading to strava at least. Think it’s in documents \> zwift \> activities, try the one with the right date or the one that says incomplete (one of them should work). [https://zwiftinsider.com/retrieve-lost-ride/](https://zwiftinsider.com/retrieve-lost-ride/) ---
**Author:** ![Devin\_Columbus](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/devin_columbus/32/441031_2.png) [@Devin\_Columbus](https://forums.zwift.com/u/Devin_Columbus)\ **Post date:** [April 30, 2020, 12:56am UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/3 "2020-04-30T00:56:02Z")
I appreciate the offer, but this was on the Apple TV and that same article says: > Unfortunately, there is no way to access the local .fit file Zwift creates on your AppleTV if something goes wrong. ---
**Author:** ![Devin\_Columbus](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/devin_columbus/32/441031_2.png) [@Devin\_Columbus](https://forums.zwift.com/u/Devin_Columbus)\ **Post date:** [April 30, 2020, 3:34am UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/4 "2020-04-30T03:34:30Z")
Another user posted that he was able to “recover” his ride after restarting his Apple TV and Zwift. But I have not been able to do this … anyone know how? ---
**Author:** ![Ben\_Brawn\_HVR](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/ben_brawn_hvr/32/502856_2.png) [@Ben\_Brawn\_HVR](https://forums.zwift.com/u/Ben_Brawn_HVR)\ **Post date:** [April 30, 2020, 4:05am UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/5 "2020-04-30T04:05:13Z")
If it’s the post I’m thinking about didn’t he say it popped up with a message? ---
**Author:** ![Devin\_Columbus](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/devin_columbus/32/441031_2.png) [@Devin\_Columbus](https://forums.zwift.com/u/Devin_Columbus)\ **Post date:** [April 30, 2020, 4:29am UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/6 "2020-04-30T04:29:27Z")
Yeah, that’s what he said. But I’ve never seen that message. I’m wondering if there’s a way to invoke it. ---
**Author:** ![Ales\_Susnik](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/ales_susnik/32/455408_2.png) [@Ales\_Susnik](https://forums.zwift.com/u/Ales_Susnik)\ **Post date:** [April 30, 2020, 5:06am UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/7 "2020-04-30T05:06:42Z")
if you check [my.zwift.com](http://my.zwift.com) is the activity there? ---
**Author:** ![Devin\_Columbus](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/devin_columbus/32/441031_2.png) [@Devin\_Columbus](https://forums.zwift.com/u/Devin_Columbus)\ **Post date:** [April 30, 2020, 4:54pm UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/8 "2020-04-30T16:54:21Z")
Partially, but it won’t load because it’s incomplete data. > **[The at Home Cycling & Running Virtual Training App](https://www.zwift.com/sign-in?redirect_uri=%2Factivity%2F539340370785963248%3Fauth_redirect%3Dtrue)** > > Zwift is virtual training for running and cycling. Smash your goals and compete with others around the world. With structured workouts and social group rides. iOS and Android compatible. Trusted by the pros. Try free for 7 days. ---
**Author:** ![B\_CN](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/b_cn/32/47767_2.png) [@B\_CN](https://forums.zwift.com/u/B_CN)\ **Post date:** [May 6, 2020, 12:19pm UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/9 "2020-05-06T12:19:03Z")
Seems Zwift does not sanitize uploaded FIT files, nor does it allow post-ride uploads (The feature has been asked for numerous times, including by yours truly.) That’s simply they way things currently are. ---
**Author:** ![Gerrie\_Delport\_ODZ](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerrie_delport_odz/32/437556_2.png) [@Gerrie\_Delport\_ODZ](https://forums.zwift.com/u/Gerrie_Delport_ODZ)\ **Post date:** [May 6, 2020, 12:42pm UTC](https://forums.zwift.com/t/lost-my-entire-ride-when-internet-dropped/421469/10 "2020-05-06T12:42:02Z")
Hi @dcolum23 Sorry to hear about your misfortune. If that happen and you keep riding you could try to restart your Internet modem, once the wifi is established you can quit and save. It does work on Windows you can ride turn off internet and ride alone in Zwift, once you connect to the internet you will see all other riders and you can save. I don’t think ATV let any app store data locally