Looking for a reason why this rider is still a B!

He was a B. Had an injury and has been riding consistently for the last few months. I have looked at his stats and he is showing as 3.03 but being labeled as a B. Thoughts? I would send the link but not allowed.

His profile Setting is set to B…he has to change to Let Zwifpower decide

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Please don’t post other riders information on the forum. (I removed some data from the picture)