Locking people out for 10-30 min

What is with getting locked out and not able to get in? Had to keep trying for almost 20 min, before it (companion) would let me in. Then I get in and it only says 890 people. I’ve seen thousands logged in and Zwifting, any ideas??

Perhaps this was the cause of the issue:

Mar 21, 2020

SSO Database Migration

Completed - The scheduled maintenance has been completed.
Mar 21, 04:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:15 UTC

Scheduled - We will be running a maintenance on our Single Sign-On system databases. During this maintenance period, users will not be able to log in or create an account. Users who are already logged in during the maintenance should not experience any issues.
Mar 21, 03:12 UTC


1 Like

That would do it, I guess there is really no way to not interfere with riders when it is a global application. Thanks is the maintenance schedule posted somewhere so riders can anticipate when to work around the schedule?

Thanks again

Richard ‘RJ’ Johnson