# Loat monthly subscription after Zwift update **URL:** \ **Category:** General Discussion\ **Created:** [October 1, 2020, 3:57am UTC](https://forums.zwift.com/t/loat-monthly-subscription-after-zwift-update/508823 "2020-10-01T03:57:18Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Dion\_GRAYSON](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dion_grayson/32/255554_2.png) [@Dion\_GRAYSON](https://forums.zwift.com/u/Dion_GRAYSON)\ **Post date:** [October 1, 2020, 3:57am UTC](https://forums.zwift.com/t/loat-monthly-subscription-after-zwift-update/508823/1 "2020-10-01T03:57:18Z")
Anyone else lost their monthly Zwift subscription and now placed back on the “25km remaining free trial” after installing the latest Zwift update? Not very impressed right now… ---
**Author:** ![D\_Watson](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/d_watson/32/414851_2.png) [@D\_Watson](https://forums.zwift.com/u/D_Watson)\ **Post date:** [October 1, 2020, 4:17am UTC](https://forums.zwift.com/t/loat-monthly-subscription-after-zwift-update/508823/2 "2020-10-01T04:17:20Z")
How do you pay for your subscription? Through Apple App Store or Zwift’s website? If Apple App Store it’s an issue that is on and off again. Basically Zwift isn’t getting confirmation from Apple that you are paid up. To fix it select restore purchase in the game: > [@Zwift keeps telling me my free trial is over](https://forums.zwift.com/t/zwift-keeps-telling-me-my-free-trial-is-over/505274/5): > > @Tim\_Lin and @Jen_Wrench If you are running Zwift on AppleTV login then at the bottom left after the pairing screen is a “restore purchases” link. Click that. This happens when there is an issue between Apple communicating your active subscription to Zwift. No need to contact support it’s an easy f… [https://support.zwift.com/en\_us/reactivating-your-membership-Bkv7DfojS](https://support.zwift.com/en_us/reactivating-your-membership-Bkv7DfojS) ---
**Author:** ![Dion\_GRAYSON](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dion_grayson/32/255554_2.png) [@Dion\_GRAYSON](https://forums.zwift.com/u/Dion_GRAYSON)\ **Post date:** [October 1, 2020, 4:36am UTC](https://forums.zwift.com/t/loat-monthly-subscription-after-zwift-update/508823/3 "2020-10-01T04:36:22Z")
Ok will try that! This was the first time it has happened to me, so very confused by it. Thanks again! ---
**Author:** ![Sehelia\_Moreau](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/sehelia_moreau/32/403926_2.png) [@Sehelia\_Moreau](https://forums.zwift.com/u/Sehelia_Moreau)\ **Post date:** [October 1, 2020, 4:57am UTC](https://forums.zwift.com/t/loat-monthly-subscription-after-zwift-update/508823/4 "2020-10-01T04:57:37Z")
Hi, i received a 3 months gift for upgrade from trial version( which expire in 2 days). I entered the promotion code but on my smartphone application😨 and in my PC the one i use, it iis always say: your free trial mode expire in 2 days. Ma question is: Is it ok or i did a big mistake? I appogize for my … english. Best Sehelia