Over the past week or two on the Zwift Companion App (Android) loading of other rider profiles is unusably slow.
Activities > [Activity] > Race Results > *
Clicking on any profile in the race results takes forever to load. Usually it took under a second. Now it feels like 30-60 seconds if it loads at all.
Tobox
(Thomas)
February 27, 2026, 6:41am
2
Experiencing the same for many weeks now. It happens from time to time and also during cycling when trying to open a rider‘s profile near by. Loading the profile takes about 30-60 seconds. Annoying
Companion app on IOS
Chris_D9
(Chris)
February 27, 2026, 11:08am
3
I noticed this a few times this week but it’s okay now.
I just spent a bit of time going to the profile pages of some pro riders and that was fast.
Yes I have noticed this as well. Some profiles load immediately, others take forever.
This is still an ongoing issue - I saw it just now.
Chris_D9
(Chris)
February 27, 2026, 10:40pm
6
I just saw it again, I was on ADZ and was checking a few rider profiles this morning (about 3 hours ago).