Level up and badges lost

I think my internet went wibble as I became the only rider on volcano for over 40mins… I leveled up to 13, got hothead and volcano CCW… but when I logged back it I was back where i was before the activity (level, drops and badges) - but the activity has uploaded to strava and companion :thinking: I have emailed support, do they usually fix stuff like this?

No, they don’t. In fact they claim there’s nothing they can do about it in my experience.

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