Hi, I have seen a few people have this issue. How do I get my issue resolved? The left controller will charge, green light on solid and then when I unplug and try and turn on, nothing at all. The right one works ok. Tried hard reset etc but nothing. Your help on this matter is much appreciated
Contact support and get it replaced
Hi @Lee_Radford,
Welcome to Zwift Forums! I am Nelson from Zwift Support.
I’m sorry to read that your left controller is not responding as expected. To assist you properly, we’ve created a ticket via email. Feel free to check out your inbox so you do not miss any updates from us.
If you have any questions, reply to the email we sent and we’ll help.