# Language settings now in Japanese, how to change

**URL:** <https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602>\
**Category:** Bugs and Support\
**Created:** [May 16, 2022, 10:18am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602 "2022-05-16T10:18:20Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Max\_Dannenburg](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/max_dannenburg/32/448055_2.png) [@Max\_Dannenburg](https://forums.zwift.com/u/Max_Dannenburg)\
**Post date:** [May 16, 2022, 10:18am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/1 "2022-05-16T10:18:20Z")

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Hi, my language settings of Zwift/com are suddenly on Japanese. How can I change it back to English?

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**Author:** ![Aoi\_Niigaki](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/aoi_niigaki/32/481652_2.png) [@Aoi\_Niigaki](https://forums.zwift.com/u/Aoi_Niigaki)\
**Post date:** [May 16, 2022, 10:29am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/2 "2022-05-16T10:29:33Z")

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Restart Zwift. When you get to the device pairing screen click on the lower right where it says 日本語 (Japanese). You should then be able to select English as the language.

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**Author:** ![Max\_Dannenburg](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/max_dannenburg/32/448055_2.png) [@Max\_Dannenburg](https://forums.zwift.com/u/Max_Dannenburg)\
**Post date:** [May 16, 2022, 10:30am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/3 "2022-05-16T10:30:18Z")

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Thanks, but I mean on the website, not the app.

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**Author:** ![Aoi\_Niigaki](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/aoi_niigaki/32/481652_2.png) [@Aoi\_Niigaki](https://forums.zwift.com/u/Aoi_Niigaki)\
**Post date:** [May 16, 2022, 10:31am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/4 "2022-05-16T10:31:39Z")

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In that case click on the Japanese flag in the top right, you should then be able to select the region and language.

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**Author:** ![Max\_Dannenburg](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/max_dannenburg/32/448055_2.png) [@Max\_Dannenburg](https://forums.zwift.com/u/Max_Dannenburg)\
**Post date:** [May 16, 2022, 10:33am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/5 "2022-05-16T10:33:04Z")

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![Schermafbeelding 2022-05-16 om 12.32.34](https://global.discourse-cdn.com/gozwift/original/4X/4/8/6/486d6979e743a25af27ab705ee73c598c8d2da97.png)

There is no Japanese flag unfortunately

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**Author:** ![Aoi\_Niigaki](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/aoi_niigaki/32/481652_2.png) [@Aoi\_Niigaki](https://forums.zwift.com/u/Aoi_Niigaki)\
**Post date:** [May 16, 2022, 10:38am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/6 "2022-05-16T10:38:17Z")

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The other way to change the location is click on the hamburger icon (top right, three lines one above the other). Scroll down and just below your name there should be a region selection option.

I’m not sure what is going on with your system though as the top line is in English while the rest is in Japanese. When set to Japanese the top line wouldn’t be in English. I’d recommend doing a “hard refresh” (google it for your particular browser) which will clear out any cached items and reload the page completely.

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**Author:** ![Max\_Dannenburg](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/max_dannenburg/32/448055_2.png) [@Max\_Dannenburg](https://forums.zwift.com/u/Max_Dannenburg)\
**Post date:** [May 16, 2022, 10:41am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/7 "2022-05-16T10:41:06Z")

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There is not unfortunately:  
 ![Schermafbeelding 2022-05-16 om 12.40.16](https://global.discourse-cdn.com/gozwift/original/4X/e/5/1/e510a589ce5a5002076e57308eeead73e4627eea.png)

I will try the hard reset, thanks!

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**Author:** ![Max\_Dannenburg](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/max_dannenburg/32/448055_2.png) [@Max\_Dannenburg](https://forums.zwift.com/u/Max_Dannenburg)\
**Post date:** [May 16, 2022, 10:49am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/8 "2022-05-16T10:49:16Z")

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![Schermafbeelding 2022-05-16 om 12.48.39](https://global.discourse-cdn.com/gozwift/original/4X/e/8/7/e87063703e2de1df41f8ca51b1566375afea320e.png)  
Still doesn’t work unfortunately. Bug in the website?

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**Author:** ![Aoi\_Niigaki](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/aoi_niigaki/32/481652_2.png) [@Aoi\_Niigaki](https://forums.zwift.com/u/Aoi_Niigaki)\
**Post date:** [May 16, 2022, 10:58am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/9 "2022-05-16T10:58:30Z")

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Try to login (first box is your email (Eメールアドレス）, second box is password(パスワード) and see if the website still looks the same or if there is an option to change your region. If it’s still the same then I’m sorry but I’m out of ideas.

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<div class="post-metadata">

**Author:** ![Aoi\_Niigaki](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/aoi_niigaki/32/481652_2.png) [@Aoi\_Niigaki](https://forums.zwift.com/u/Aoi_Niigaki)\
**Post date:** [May 16, 2022, 11:04am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/10 "2022-05-16T11:04:43Z")

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Actually, there’s one other thing I can suggest. Check the address of the website. If it’s `zwift.com/ja/sign-in` then you will get the Japanese login. If you change the “ja” to “eu” you should get the English login page.

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**Author:** ![shooj](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shooj/32/91371_2.png) [@shooj](https://forums.zwift.com/u/shooj)\
**Post date:** [May 16, 2022, 8:01pm UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/11 "2022-05-16T20:01:42Z")

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Hi @Max_Dannenburg welcome to Zwift forums.

Shuji at Zwift HQ here. I see that you’ve already tried clearing the cache for your browser, and that didn’t fix this issue. Which is your preferred browser out of curiosity?

Does it happen if you use a different browser? If no - wondering if there may be settings differences between the two?

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<div class="post-metadata">

**Author:** ![Max\_Dannenburg](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/max_dannenburg/32/448055_2.png) [@Max\_Dannenburg](https://forums.zwift.com/u/Max_Dannenburg)\
**Post date:** [May 17, 2022, 7:24am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/12 "2022-05-17T07:24:03Z")

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Thanks! This did the trick. Strangely, my browser directed me to the Japanese version.

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<div class="post-metadata">

**Author:** ![Max\_Dannenburg](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/max_dannenburg/32/448055_2.png) [@Max\_Dannenburg](https://forums.zwift.com/u/Max_Dannenburg)\
**Post date:** [May 17, 2022, 7:24am UTC](https://forums.zwift.com/t/language-settings-now-in-japanese-how-to-change/584602/13 "2022-05-17T07:24:54Z")

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Tried it on Safari.
