Kids Accounts Approvals

Hello, does anyone know what the turn around time is these days to set up a kids account. I signed up for my daughter last Thursday and have still not received a response.

Hi @Stephen_Riff, it usually takes about a week or so.


I’m still waiting more then 10 days.
I would like to renew the account for my son. Because the kids accounts are only 12 months active.

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I have also waited for over 14 days now. My son needs to renew hes account, and my daughter need a new account as she never beed on Zwift before. I hope I don’t have to wait too long…