Anyone know how long these are currently taking to get set up by Zwift? My son is driving me mad asking how long it will be…
A few months ago it was taking about 4 or 5 days, but now with the increase in requests, lock downs, working from home, etc… I imagine it will take 15 - 20 days? How long ago did you make the request, if I recall you have to fill out a form and send it back in.
About 7 working days from what I have noticed lately. How long has he been waiting?
I know this is a stale thread, but we’ve been waiting for ~7 days now. What’s really frustrating is that they’ve been radio-silent, despite follow-up attempts.
Come on guys! We have kids who really want to ride.
Mine took about a week.
Just be patient. If you completed the form and made the payment it should be in the system.
I am really hoping we get a speedy response to the kids account setup. My daughter has a virtual race to do today and I suggested we do it on zwift but had no idea there was a delay for her account setup. I am really hoping to hear back to the form we submitted soon. Thanks!
Did you ever get your child’s account? We’ve also been waiting a while. Thanks
Hi Lewis, We actually got approval for my daughters account yesterday. Fingers crossed yours arrives soon too. Thx
Hey my account took about a week to set up. And that was before the virus.