I’ve just tried to start a Zwift session and the course/workout screen won’t load. Only get taken to my dashboard. First direct debit payment was taken on 24th Feb so subscription is active.
It sounds like you were trying to run the game by logging into our website. You will need to run the application that was installed on your computer.
I’m trying to run Zwift from the application on my computer. I’ve had no problems before when I was on the Strava Premium 2 month trial period. The only difference is my first subscription left my account today (26th Feb). Has my account been stopped until this payment clears? I’m not happy! I wanted to work out today, not mess around with the computer. Had to resort to sitting on the turbo staring at the Garmin which is boring. That’s why I signed up to Zwift.
There’s no dashboard screen in the game unless you’re talking about the ‘Pause’ menu. The only Activity Dashboard is on the website.
Can you take a screenshot of what you’re seeing?