Is it possible to merge 4-5 players in one? Because payment problem.


(Alexander Ep CVR (B)) #1

Hello,

Ticket # 23150 was created, but still open, what is why I have to create ~1 new trial-user per day.

Is it possible to merge all their activity into one user in the future?

 

Thank you,

  Alexander.


(Eric C. (Zwift HQ)) #2

Hi Alex,

It is not without doing it manually, which is a very careful process. We are aware of the issue and are working to resolve it but merging of data, especially if you suddenly have multiple accounts you wish to merge, will take a long time.