Looking for any assistance and possible solutions to my problems using Zwift Companion on my iPhone 6, iOS 12.1.
Just recently, during the past few weeks, I have been experiencing Zwift Companion not working, which I use to interact with Zwift during rides. Zwift companion will freeze, lock-up, and this problem continues even after closing and re-starting the app, the WiFi, and the iPhone itself during a Zwift ride. Up until a couple of weeks ago, the Zwift Companion app has worked flawlessly (mostly) for the past year plus since I started using Zwift.
The iPhone uses the same WiFi network as the ASUS laptop computer, (WIN10 all updates current) I’m using to run Zwift. While the Companion experiences these problems, Zwift on the laptop is operating without any problems, which suggests (to a IT no-nothing like myself), that the problem is not with my WiFi network. The WiFi signal indicator on the iPhone shows all bars illuminated. Although I have re-set the WiFi router several times as a precaution. I have also reset network settings on the iPhone, turned off Bluetooth on the iPhone, and while riding Zwift no other programs are running on the laptop.
Any ideas or suggestions? last night during a workout the iPhone companion app was basically unusable.The app would work for a couple of minutes at most, then freeze. After re-starting the app, it would take at least 2 minutes to link to Zwift, and freeze within a minute or two. Sometimes the Zwift Companion all would not connect at all and I would have to close and open again.
Any help would be greatly appreciated.