ios app stops while main app is still going

(Chris Cleeland Kiss (a)) #1

Both of the last two rides I’ve done with zwift, the ios app has just stopped at some point. I don’t know quite when, because I don’t pay attention to it while I’m riding.

I presume I can dig out the crash report and send it somewhere if somebody wants it.

(Eric C. (Zwift HQ)) #2

Hi Chris,

Yes, please do if you can. Submit a ticket via the link near your name up above. Does the app just quit in the middle of a ride? Or just stop getting information?

(Chris Cleeland Kiss (a)) #3

To be honest I’m not sure if it just quits or just stops getting info. At some point I happen to look at the screen and it’s back to Springboard rather than in the app.

I need to figure out how to get the diag file off the iphone.

(Chris Cleeland Kiss (a)) #4

Just found this link. You might want to add it to your FAQ…

(Simon Oxenham [VC10]) #5

I’ve been having the same issue on my 4S (I’ve submitted a ticket)

Quits mid ride