Interuption during tour de oz

i was about 12 miles in when the whole screen went blank. Was able to rejoin but the system said it was unrecoverable. What happened and do i have to repeat that stage?

Hi Carolyn,

Rather than trying to troubleshoot this issue in the forums, I’ve gone ahead and submitted a support ticket on your behalf and assigned it to myself. I’ll be happy to work with you towards a resolution. You should expect to receive an email from me with further information. Thanks!