# Internet connection problem

**URL:** <https://forums.zwift.com/t/internet-connection-problem/283583>\
**Category:** Bugs and Support\
**Created:** [March 25, 2020, 4:04pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583 "2020-03-25T16:04:56Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Gerrie\_Delport\_ODZ](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerrie_delport_odz/32/437556_2.png) [@Gerrie\_Delport\_ODZ](https://forums.zwift.com/u/Gerrie_Delport_ODZ)\
**Post date:** [March 25, 2020, 8:37pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/21 "2020-03-25T20:37:19Z")

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With the whole world working from home and Kids streaming TV and playing internet games, we should expect that systems will be overloaded.

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**Author:** ![Hiltja\_Schnell](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/hiltja_schnell/32/528240_2.png) [@Hiltja\_Schnell](https://forums.zwift.com/u/Hiltja_Schnell)\
**Post date:** [March 25, 2020, 8:37pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/22 "2020-03-25T20:37:20Z")

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The DNS - Server wasn’t the problem. I am in now. (After 3,5 hours.

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**Author:** ![Andi\_Go](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/andi_go/32/204728_2.png) [@Andi\_Go](https://forums.zwift.com/u/Andi_Go)\
**Post date:** [March 25, 2020, 8:39pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/23 "2020-03-25T20:39:37Z")

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… now works here , I can do a ride, thank you great

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**Author:** ![Karsten\_Neumann](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/karsten_neumann/32/47767_2.png) [@Karsten\_Neumann](https://forums.zwift.com/u/Karsten_Neumann)\
**Post date:** [March 25, 2020, 10:18pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/24 "2020-03-25T22:18:15Z")

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its working again here, too.

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**Author:** ![Jurgen\_Grusdat](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/jurgen_grusdat/32/476859_2.png) [@Jurgen\_Grusdat](https://forums.zwift.com/u/Jurgen_Grusdat)\
**Post date:** [March 26, 2020, 6:07am UTC](https://forums.zwift.com/t/internet-connection-problem/283583/25 "2020-03-26T06:07:04Z")

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Can anyone explain what happened yesterday? Like many others (only in Germany?) I had massive problems logging in around 5pm MEZ. Somehow it worked, so that I could still start the stage 5 ToW groupride. After completing stage 5, I had problems with saving the ride. Only the second or third attempt “worked”.

I received an email notification that I had completed the ToW. The companian app says that I am still missing Stage 5.

I rode 45.1km in 1: 11h, but according to the companian app I only rode 38.3km.

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**Author:** ![Raymond\_Ho](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/raymond_ho/32/204205_2.png) [@Raymond\_Ho](https://forums.zwift.com/u/Raymond_Ho)\
**Post date:** [March 26, 2020, 6:25am UTC](https://forums.zwift.com/t/internet-connection-problem/283583/26 "2020-03-26T06:25:58Z")

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I guess the problem were due to the overload server. I can successfully log in now. Wherever you are in the world, thank you for staying at home for our loves and the medical staff who are still fighting for us in the hospital. Wish all of you can stay healthy and we can ride in zwift in the future.

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**Author:** ![Bench](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/bench/32/463487_2.png) [@Bench](https://forums.zwift.com/u/Bench)\
**Post date:** [March 26, 2020, 7:57am UTC](https://forums.zwift.com/t/internet-connection-problem/283583/27 "2020-03-26T07:57:31Z")

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There has been problems between Telekom (1&1) and Zwift before.  
It just happens sometimes with Transatlantic Traffic.  
Zwift should rent some servers in Europe to deal with that.

Yesterday at around 7pm CET I couldn’t also log in. Thankfully I have a VPN Provider and connected through a bulgarian server. At around 10pm CET it worked again through the normal connection.

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**Author:** ![Chris\_Me](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/chris_me/32/108909_2.png) [@Chris\_Me](https://forums.zwift.com/u/Chris_Me)\
**Post date:** [March 26, 2020, 4:26pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/28 "2020-03-26T16:26:18Z")

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Same problem like yesterday… No log in possible. Today’s morning everything was fine and I could log in. Now it’s again not working

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**Author:** ![Karsten\_Neumann](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/karsten_neumann/32/47767_2.png) [@Karsten\_Neumann](https://forums.zwift.com/u/Karsten_Neumann)\
**Post date:** [March 26, 2020, 4:45pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/29 "2020-03-26T16:45:10Z")

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The same here. But using a VPN helped.

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**Author:** ![Emilia\_Metzel](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/emilia_metzel/32/157960_2.png) [@Emilia\_Metzel](https://forums.zwift.com/u/Emilia_Metzel)\
**Post date:** [March 26, 2020, 4:48pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/30 "2020-03-26T16:48:42Z")

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I’ve got the same problem since yesterday. Internet works, just logging in to Zwift not possible. Why is Zwift not doing anything about it?

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**Author:** ![Jurgen\_Grusdat](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/jurgen_grusdat/32/476859_2.png) [@Jurgen\_Grusdat](https://forums.zwift.com/u/Jurgen_Grusdat)\
**Post date:** [March 26, 2020, 5:07pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/31 "2020-03-26T17:07:21Z")

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Same time, same problem! What’s going on, Zwift???

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**Author:** ![Alex\_Maier](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/alex_maier/32/534316_2.png) [@Alex\_Maier](https://forums.zwift.com/u/Alex_Maier)\
**Post date:** [March 26, 2020, 5:26pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/32 "2020-03-26T17:26:07Z")

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Seems like a problem with Deutsche Telekom… VPN or Hotspot and it works…  
Anyway big BS

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**Author:** ![Hiltja\_Schnell](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/hiltja_schnell/32/528240_2.png) [@Hiltja\_Schnell](https://forums.zwift.com/u/Hiltja_Schnell)\
**Post date:** [March 26, 2020, 6:25pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/33 "2020-03-26T18:25:45Z")

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Zwift status isn’t operational! The zwift-status page is wrong. No support too. Not able to Login in Zwift. ZC-App the same.

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**Author:** ![Matt\_Wale](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/matt_wale/32/305887_2.png) [@Matt\_Wale](https://forums.zwift.com/u/Matt_Wale)\
**Post date:** [March 26, 2020, 7:43pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/34 "2020-03-26T19:43:28Z")

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same issue, p\*ssed as only had a few hours to complete a ride on my program.

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**Author:** ![Christian\_Wacker](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/christian_wacker/32/138842_2.png) [@Christian\_Wacker](https://forums.zwift.com/u/Christian_Wacker)\
**Post date:** [March 26, 2020, 8:08pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/35 "2020-03-26T20:08:53Z")

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Same here wtf

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<div class="post-metadata">

**Author:** ![Bench](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/bench/32/463487_2.png) [@Bench](https://forums.zwift.com/u/Bench)\
**Post date:** [March 26, 2020, 8:10pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/36 "2020-03-26T20:10:12Z")

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> [@Emilia\_Metzel](#):
>
> Why is Zwift not doing anything about it?

Cause it’s not Zwifts problem.  
It’s the problem of bad international routing of Deutsche Telekom and their resellers.

Wenn du auf der Autobahn fährst, und kommst in einen Stau, beschuldigst du dann deinen Autohersteller?

Try to change your DNS to 1.1.1.1  
[https://1.1.1.1/de/](https://1.1.1.1/de/)

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<div class="post-metadata">

**Author:** ![Hiltja\_Schnell](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/hiltja_schnell/32/528240_2.png) [@Hiltja\_Schnell](https://forums.zwift.com/u/Hiltja_Schnell)\
**Post date:** [March 26, 2020, 8:26pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/37 "2020-03-26T20:26:14Z")

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Das bringt überhaupt nichts!

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<div class="post-metadata">

**Author:** ![Bench](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/bench/32/463487_2.png) [@Bench](https://forums.zwift.com/u/Bench)\
**Post date:** [March 26, 2020, 8:27pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/38 "2020-03-26T20:27:25Z")

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Dann besorg dir einen VPN.  
Immerhin verschlechtert ein besserer DNS nichts 😉

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<div class="post-metadata">

**Author:** ![Hiltja\_Schnell](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/hiltja_schnell/32/528240_2.png) [@Hiltja\_Schnell](https://forums.zwift.com/u/Hiltja_Schnell)\
**Post date:** [March 26, 2020, 8:27pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/39 "2020-03-26T20:27:36Z")

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VPN kostet Geld oder Nerven.

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<div class="post-metadata">

**Author:** ![Bench](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/bench/32/463487_2.png) [@Bench](https://forums.zwift.com/u/Bench)\
**Post date:** [March 26, 2020, 8:28pm UTC](https://forums.zwift.com/t/internet-connection-problem/283583/40 "2020-03-26T20:28:05Z")

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