Install error code Z-32 Windows

Got an update failure to report error code Z-32 at line 680 in Patcher.cpp.

What to do?
Should I try to launch zwift anyway?!

15907399055841395749585627916386|375x500

Hi @Annette_HERD_Johnsto welcome to Zwift forums.
Did you try to launch Zwift anyway? What happened when you did?

Assuming that you are still having this problem - would you email us three types of log files from your Windows computer? In your \Documents\Zwift\Logs folder, here:

ComputerSpecs.txt
launcher_log.txt (specifically, the ones with yesterday’s dates May 28)
log.txt (also from May 28)

Would you attach them to an email to support@zwift.com? Please ask for Shuji and reference this forum URL in the body of your email. Thanks.

@Annette_HERD_Johnsto
We took a closer look at your screenshot. There is an instance of the Zwift game app running while you’re trying to update the game app. That’s the problem right there. Error Z-32 indicates an error when the file that’s trying to get updated is already in use.

Please force-close any instances of the game that may be running. You can Alt-Tab to see select an open instance.

Open the Zwift Launcher as usual (file name is ZwiftLauncher.exe). When Launcher fires up, it will initiate the auto-update of the game app.

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