Install error - Cannot Unistall Zwift, and need to reinstall Zwift to play every time.


(Ian Nguyen) #1

I am unable to start zwift, unless I go through the set up procedure every time. Do you know how I can remedy this? When I try to click on the short cut it says:

 

“The item referred to bu this shortcut cannot be accessed. You may not have the appropriate permissions.”

 

Its getting quite tiresome to re install every time I want to go on Zwift


(Jon Mayfield) #2

Hi Ian, it sounds like you’ve possibly installed it into a location you don’t have access rights to.   Instead of just clicking on the shortcut, can you right click on it and say “Run as Administrator”?


(Ian Nguyen) #3

It still says the same thing. But I have complete  access to this computer. So the only way I can enter the game is to reinstall by double clicking on the Zwiftsetup.exe.