I get error during payment process.

The Archives Archived: Tips and Troubleshooting
21

Thanks Eric,

That worked!  Great program.

Chris

22

Awesome!

23

how do you fix this problem? I’ve been getting this error since Thursday! HELP

 

24

Hi Donielle,

I answered your other ticket on Friday and have not heard a response. Please refer to that considering there is a successful charge as of the 11th and our database is confirming an active and paid-for subscription.

Thanks!

25

with me the cash cleaning in chrome isn’t working :frowning:

 

26

Hi Dimitri,

Try incognito mode and turning off any pop-up blockers. Or, open a ticket. This post is now 7 months old. :slight_smile:

https://support.zwift.com/hc/en-us/requests/new

27

Hello

 

I have problem with payment error. Please help me.

28

I am having this issue a year on.  I cannot log in as it says join now even though my subscription is active.  If I try and join again, it fails and it says that there is already an active subscription.  My friend is also having the same problem.

29

Hi I too am having this issue, can anyone assist please greatly appreciate it

30

email reply sent Dave plus attachment of screenshot ticket # 105258

thanks