HF ist constantly 0


(Beau Riese) #1

Since ANT+ doesn’t work, I got a Bluetooth smart 4.0 HF belt. It connects instantly, but always shows 0 bpm. With other apps (e.g. bkool), the heart rate is displayed correctly, so I guess it’s not the fault or e defect of the belt.
It is a Powrx Bluetooth low energy HF belt.


(Vincent W.) #2

Hey Beau, sorry to hear Zwift is not connecting your with your HF belt. :frowning:
Can you try troubleshooting your pairing connection with our guide here? https://support.zwift.com/en_us/adding-a-heart-rate-monitor-before-a-ride-BkF2qSccm

If that doesn’t help feel free to send our technical support team a support conversation: https://support.zwift.com/contact/contact-us-HJH8N4RNQ

They’ll help you out as soon as possible !