Hanging on Login OSX


(Jon Bialis) #1

Hi,

I’m trying to get Zwift up and going and it’s hanging right after I enter in my email and password (after I choose I already have an account).  After about 10 seconds I get the spinning beachball of death.  I tried reformatting my whole Mac and installed Yosemite, and have the same problem.  I am running 10.10.4, 12 g of ram, tons of HD space as I only installed browsers and have an AMD Radeon HD 6770M 512 MB video card.

 

Thanks!

 

Jon


(Eric C. (Zwift HQ)) #2

Hi Jon,

Please submit a support ticket and we’ll be able to help you.

Thanks!


(Jon Bialis) #3

Hi Eric,

 

I think I did but now I can’t see my requests. I sent one in yesterday afternoon. Can you tell me if you see it?


(Eric C. (Zwift HQ)) #4

Hi Jon,

It’s there - we are working through our backlog and should get to it shortly.

Thanks for your patience!


(Herve Villechez) #5

was this resolved for this user? Before I subscribe I want to be sure this product works properly on Mac w/ Yosemite