Group rides - Not staging

Hi Team, I am not able to join group rides. I am relatively new to Zwift, and even though I am registering for events “going” Zwift does not immediately take me there ahead of the ride, or if I am cycling (say in Watopia) some of the forums have said I get a check in box on the LHS to take me to the staging area. I tried this approach this evening and nothing came through. Can you help?
Thanks, DB

Hey Dale, have you been able to check out our guide on joining events?