Group ride : riders disappear

when I join a group ride all the riders participants sometimes disappear from the screen and come back a few minutes later.
Usually at that moment I lose contact with the group because I ride alone.
Anyone else having this problem?

Good morning @Saub_65

Welcome to the forum

This is a sign that your device cant communicate with the servers, check your network connection.

Thanks Gerrie.

it is a fixed internet connection, no wifi.
meanwhile I watch live concerts on youtube and they continue to work.
Every now and then I get the message “connection disconnected” but everything continues to work.

You can put your log file in and look at the network traffic.

Also YouTube is different, it will buffer a lot of information so even if you have a few seconds of no data you won’t notice it because that data is already stored.

ok thanks.
I will check it next time.

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You can your your previous ride’s log file.

then I can check it this evening.


This used to happen to me a lot when I had my Apple TV hardwired to my router, it actually stopped when I switched to wifi.

I have no idea why, but I’m sure other more technical people might be able to advise.


Thanks Paul,
I try wifi to check if its better.

Hi all, problem solied.
There was a bad connection between two cables.
Still working hardwired now.

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