# GDPR Permissioning

**URL:** <https://forums.zwift.com/t/gdpr-permissioning/12706>\
**Category:** Archived: Tips and Troubleshooting\
**Created:** [July 8, 2018, 7:23am UTC](https://forums.zwift.com/t/gdpr-permissioning/12706 "2018-07-08T07:23:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![K\_C\_Race\_3R](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_c_race_3r/32/42191_2.png) [@K\_C\_Race\_3R](https://forums.zwift.com/u/K_C_Race_3R)\
**Post date:** [July 8, 2018, 7:23am UTC](https://forums.zwift.com/t/gdpr-permissioning/12706/1 "2018-07-08T07:23:33Z")

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In order to permit ZwiftPower and CVR to access my Zwift Data, I believe that we are meant to go to this link to do so:

[https://my.zwift.com/profile/connections](https://my.zwift.com/profile/connections)

I believe THERE IS A BUG that if somebody tries to access that link from a device where they have SAVED their [Zwift.com](http://Zwift.com) username/password that clicking the link results in Zwift getting caught in an endless loop. I had this problem on THREE devices (2 PCs and one Windows) that did NOT ask me to login to [Zwift.com](http://Zwift.com).

I had the same problem when alternatively trying to make these changes thru [Zwift.com](http://Zwift.com) PROFILE.&nbsp; I know others have had these issues too!

Only when I went to a new device where I WAS asked to enter my username/password for [Zwift.com](http://Zwift.com) was I able to OPT IN&nbsp;as I wanted to do so …

GDPR is tough enough on everyone without having to go thru this 20 hours of hassle, so if my diagnosis is correct, I hope that ZwiftHQ can fix this fast and we can all get back to racing with good results.

THANKS.&nbsp; Kevin

&nbsp;

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**Author:** ![Xavier\_Kr](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/xavier_kr/32/47767_2.png) [@Xavier\_Kr](https://forums.zwift.com/u/Xavier_Kr)\
**Post date:** [July 8, 2018, 8:15pm UTC](https://forums.zwift.com/t/gdpr-permissioning/12706/2 "2018-07-08T20:15:49Z")

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Could please you write in a support ticket about this? What you’re describing sounds bizarre, and we definitely want to look into it, but forums aren’t a very good place for us to investigate in depth. When you write in, please make sure to include a screenshot of the endless loop, and describe what happens in&nbsp;as much detail as possible.&nbsp;