How quick should we expect a response, do the support team have any sort of SLA or acknowledging tickets?
not directly related to the update but i reported a bug Tuesday and heard nothing. Sort of bug that would take 30 seconds to verify exists and even a yes we got the ticket and will look into it would be nice rather rathe than leaving me wondering if the ticket went straight to the bin.
And still, no support for the Wahoo Direct Connect. It’s almost a year since Wahoo launched it’s direct connect adapter. Yet, Zwift still fails to implement this - while other major platforms have it implemented (KICKR Direct Connect is compatible with The Wahoo SUF Training App, Trainer Road, Rouvy, Fulgaz, bKool, RGT Cycling and Veloreality, with more 3rd party partners in the future). @Wes WHEN?? @shooj
One big problem with the new roads at least for me. I cannot really se all of the gradient changes. First of all there are so many small ones that it gets a bit annoying and hard to get a rhythm going. On the long climb the up and then flat and up and flat stuff when you cannot easily visually the gradient changes just makes it tough to be in the correct gear. Also the changes on the screen are ahead of my Kickr. I see this as just another New York course but in the dark. I’ll get my route badges and probably not return unless I’m in an event.
There are so many little changes you could have done to other worlds that could have been much more interesting. Like build a tunnel between the Ruins to the Volcano or add routes in the desert to climb to the first high bridge. How about expand the France course. There are too many small worlds that are probably not used that much. For me I like riding on courses that have lots of choices and variations in which I can visit the road easily.
Spend resources moving the pacer bots to other worlds and have paces in between the numbers on Watopia. Like 1.8 or 2.8 or 2.1 etc.
I did the ride 3 hours after launch on PC and connected via ANT+. All smooth I say and no stuttering like the first launch of Makuri Islands back then. 4 route badges explored and no issue encountered.
Today encountered a mini-update and did the second recon ride for 3 route badges without dropout.
The only issue I encountered was the mini-map being unable to rescale to the overhead and enlarged map versions when I clicked on it.
We’ve seen an increase in reports from other Zwifters encountering the same Z1117 issue and not being able to resolve. The team is looking into the problem and working to identify a fix. In the interim, is there another device you could use to run the game?
Too bad I can’t use it on my Windows 10, everytime I try to start a world, it just hangs. Never had this issue before. I run an Core i5-8250U @ 1.60GHz, with a Intel UHD Graphics 620.
Hi there. I am encountering an issue using the Apple TV. What I am now noticing, which I had not noticed on the previous release, is when I’m mid-pack or near the rear of a very large bunch (say 200 riders), the riders at the bottom of the screen render and vanish repeatedly. It can be described as a flickering effect. The issue is visual only. When near the front, this issue does not occur. Riders enter and exit the bottom of the screen smoothly. To me this points to the hardware or software struggling to manage the workload of rendering the screen.
Hi @Steffen_Fischer_ZRG, we are aware of an issue with Zwift crashing on Monterey and are looking into this now.
The Asset Load Failures you posted are bit of a distraction. Everyone will have those errors in the log. This issue you are experiencing is almost assuredly due to the Zwift-Monterey combination. Hope to have an answer for you soon.
@shooj@Mike.W the Tacx road-feel feedback in Neokyo seems to be off in quite a few places. It would be great to get this sorted. Also, not a fan of the new sound when the XP are awarded every mile/km (at least on iPadOS and TVOS).