Three minutes from the end of FtP tests, the software hangs, passes the save menu and then closes without saving in a totally arbitrary.
thanks zwift !!
Three minutes from the end of FtP tests, the software hangs, passes the save menu and then closes without saving in a totally arbitrary.
thanks zwift !!
Hi,
That is a bummer. Was the available remaining data in your docs? Specifically, Documents/Zwift/Activities on your computer? Are you running, pc, mac, other device? Last, what internet connection do you have? Wifi etc?
Thanks for any information you can share.
Hi Mario,
I’m sorry to hear that!
In case you want to upload your workout to something like Strava, your fit file is saved locally, in your documents folder.
There are also a few reasons why your game could have crashed. If you’d like to figure that out, I’d be more than happy to open a ticket and help you out, and try to ensure that this doesn’t happen again.