# Freezing/Crashing on AMD integrated GPUs \[November 2024\]

**URL:** <https://forums.zwift.com/t/freezing-crashing-on-amd-integrated-gpus-november-2024/639411>\
**Category:** Known Issues\
**Tags:** gmplay-10399, gametools-11019\
**Created:** [November 17, 2024, 11:21am UTC](https://forums.zwift.com/t/freezing-crashing-on-amd-integrated-gpus-november-2024/639411 "2024-11-17T11:21:26Z")\
**Posts on this page:** 1\
**Showing post:** 135

<div class="post-metadata">

**Author:** ![Daniel\_Schreiber](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/daniel_schreiber/32/518272_2.png) [@Daniel\_Schreiber](https://forums.zwift.com/u/Daniel_Schreiber)\
**Post date:** [December 24, 2024, 12:28pm UTC](https://forums.zwift.com/t/freezing-crashing-on-amd-integrated-gpus-november-2024/639411/135 "2024-12-24T12:28:24Z")

</div>

Hey everyone,

since some time I have occurring freezes where the app won’t respond anymore so I manually have to shut it down which is really frustrating and annoying because I am not able to do long rides and lose data.

This happened to me four times over the last three weeks. Before that, I never had any issues in the last 3–4 years.

1st time: 07.12.2024 after 50 minutes  
2nd time: 17.12.2024 after uploading the data to strava  
3rd time: 20.12.2024 after 2 hours  
4th time: 23.12.2024 after 40 minutes

I tried:

- charging the laptop during the rides
- deactivating auto video recording
- uninstalling the game and freshly install it

I’m really frustrated and not willing to pay 200 euros a year if I have to fear a crash in every ride.

I can’t attach the crash file, so please advise how I can help to resolve this issue.

My Laptop has the following spec:  
Ryzen 5 4500U  
8GB of DDR4 Ram  
Wifi Connection  
Windows 11

Thanks in advance for your support, and let me know if any additional information is needed.

---

_[View the full topic](https://forums.zwift.com/t/freezing-crashing-on-amd-integrated-gpus-november-2024/639411)._