FPT test

I’m running zwift on PC. Did my FPT shorter. During the 20 min “test” it shows as free ride and does not give my average watts. Also, it does not show FPT test on my name (list of riders)

My friend runs zwift on iPad and his shows all this information

Is there a reason for this? I have deleted zwift per refresh instructions and downloaded again. Didn’t fix my issue.

Please advise