# False account

**URL:** <https://forums.zwift.com/t/false-account/603527>\
**Category:** Bugs and Support\
**Created:** [March 7, 2023, 5:55pm UTC](https://forums.zwift.com/t/false-account/603527 "2023-03-07T17:55:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Magnum\_Cedric\_bikes](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/magnum_cedric_bikes/32/485458_2.png) [@Magnum\_Cedric\_bikes](https://forums.zwift.com/u/Magnum_Cedric_bikes)\
**Post date:** [March 7, 2023, 5:55pm UTC](https://forums.zwift.com/t/false-account/603527/1 "2023-03-07T17:55:16Z")

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Hello everyone, it’s been a few days since I received notifications in Zwift compagnon and I found is strange ! While searching everywhere I noticed that the problem cam from the ! Indeed , I have a virus or false account among them ! Today I have not yet found the solution to remove it from followers ! I hope there is a solution ?

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**Author:** ![Paul\_Southworth](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_southworth/32/538336_2.png) [@Paul\_Southworth](https://forums.zwift.com/u/Paul_Southworth)\
**Post date:** [March 7, 2023, 5:58pm UTC](https://forums.zwift.com/t/false-account/603527/2 "2023-03-07T17:58:06Z")

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If you want to remove a follower, see these instructions

> **[Managing Followers](https://support.zwift.com/en_us/managing-followers-Hy2AALONB)**
>
> Managing Followers Riding or Running with other Zwifters is easy—and once you follow someone, it's even easier to join them for a ride or run! Check o...

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**Author:** ![Magnum\_Cedric\_bikes](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/magnum_cedric_bikes/32/485458_2.png) [@Magnum\_Cedric\_bikes](https://forums.zwift.com/u/Magnum_Cedric_bikes)\
**Post date:** [March 7, 2023, 7:30pm UTC](https://forums.zwift.com/t/false-account/603527/3 "2023-03-07T19:30:25Z")

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Hi Shuji , ok I’ll try to reach them Thank you

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**Author:** ![shooj](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shooj/32/91371_2.png) [@shooj](https://forums.zwift.com/u/shooj)\
**Post date:** [March 7, 2023, 10:31pm UTC](https://forums.zwift.com/t/false-account/603527/4 "2023-03-07T22:31:44Z")

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Hi @Magnum_Cedric_bikes welcome to Zwift forums.

Shuji at Zwift HQ here.

For account-related questions, it’s better that you [contact my colleagues offline](https://zwift.com/contact-us) so we can keep your private info private. We’re here to help!

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**Author:** ![Magnum\_Cedric\_bikes](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/magnum_cedric_bikes/32/485458_2.png) [@Magnum\_Cedric\_bikes](https://forums.zwift.com/u/Magnum_Cedric_bikes)\
**Post date:** [March 8, 2023, 6:55am UTC](https://forums.zwift.com/t/false-account/603527/5 "2023-03-08T06:55:35Z")

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Hi shuji, I tried to contact them by email but their answer didn’t help me because it didn’t correspond to the problem