Events data not showing on screen/triggering ERG

Long time user, just upgraded my laptop to Windows 10 and solo rides or workouts are fine but specifically when joining an event there is no on screen data on required watts/cadence so I just ride along without any change in resistance or on-screen prompts.

This all worked on my old laptop, I’ve tried ANT+ and BT connections, pressed E as recommended elsewhere on the forum plus searched menus but can’t see quite what I’m missing?

I miss the company, it must be an easy fix right? :thinking: