Error in (kilo)meters to go

Just did the ZHR Hare & Hounds race (greater london flat). When approaching the finish line, the counter with distance to go suddenly started counting up again (aprox from 200 to 600, then down again). Not ideal when you try to time your sprint well. Does this happen more often? (I’ve just done 11 races, so quite new).

I use zwift on Windows with an ant+dongle, direct drive Elite Direto.

I had a similar experience today. I was doing a 108k race through the volcano. At the end of the second last lap (24 of 25) the distance left indicator did it’s „countdown“. After crossing the line into the last lap the indicator counted backwards (the higher numbers).
The problem was, that some guys started to sprint because they thought it might be the final lap.
You better trust the lapcounter than the „distance left numbers“.

Zwift HQ: this needs to be fixed!

I raised this issue with Zwift Support today and received this reply:-
“I’ve checked with our team and they’re working on a fix. While there isn’t a work-around for this issue as of yet, the fix will come from our end and all you should have to do is keep your Zwift app up to date.”

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