Error code 23

The Archives Archived: Tips and Troubleshooting
1

Hi there, when launching Zwift there is an update that fails when downloading. Tried it 5/6 times. Uninstalled and reinstalled and still no luck.

 

Receive an error box with the following text…

 

“Zwift encountered the following Error Code 23 in file /Users/jmayfield/Projects/ZwiftApp/CODE/Patcher/Patcher/Patcher.cpp at Line 458 and will close.”

 

Any ideas??!!

 

Thanks

2

You will need to submit a ticket with your logs: https://support.zwift.com/hc/en-us/requests/new

 

3

I see you submitted a ticket, so just be sure to reply there with updates on how the troubleshooting went. Thanks!