error code 0x800F0831 on windows 10


(Ralph Benzakein) #1

Can’t install Zwift. Anyone know anything about this error code? 


(Eric C. (Zwift HQ)) #2

Hi Ralph,

This is actually a Windows Update error. Microsoft has some troubleshooting steps here:

 

https://support.microsoft.com/en-us/kb/958051


(Ralph Benzakein) #3

I know that it’s a windows error code. I can’t find anything on it anywhere though. I have seen the link you provided, but it does not address the correct error code and does not apply to Windows 10. 

 

Have you had any other users that have issues with Windows 10?


(Eric C. (Zwift HQ)) #4

Hi Ralph,

We do, but this seems related to a .NET install (which is Windows update related) versus a Zwift install. Most of the .NET info came from Windows 8 but could be relevant to this.