Thanks for the feedback. Yes, you are right, its a bug report. Unfortunately though, you don’t seem to have an easily accessible “report a bug” place. I did google “zwift bug report” first and didn’t find anywhere obvious to report it.
So perhaps the first feature request is “an easy place for motivated customers to provide useful feedback on things that aren’t quite right”?
At the moment on your menu under “Support” you have
But none of those links lead to an obvious place to report a bug.
Perhaps part 2 of the feature request is a system that allows you to automatically move a post from 'feature requests" to “bug reports”? Its just a change of category isn’t it?
Part 3 of the feature request could be “a team that understands that customers that like your product enough to spend their time providing useful feedback on something that isn’t quite right for them are gold dust and asking them to work out what to do next and spend even more time isn’t going to make them more likely to be helpful”? (In other words, you could at least have posted a link to where I would open a support ticket even if you couldn’t be bothered to convert it yourself).
Anyway, for the moment I’ll keep using trainerroad, for any serious workouts as I have never had an issue with that (exact same hardware).