Hi Zwift support team,
Could you please clarify, whether there is a route badge with bonus XP attached to the new Empire Elevation route in New York or not? According to Zwift Insider there is a badge with 485 XP attached to this event only route but those who have ridden this route in events didn’t get any badge or XP.
Thanks!
B_Jimmy
(James )
December 2, 2025, 1:56am
2
Wondering the same, did the loop as part of a group ride but no badge/no bonus xp.
Same, did the route on Saturday as part of a group ride and didn’t get anything for it
I asked Zwift staff about this and they said yes badge on this route. All of you should contact support to report the problem and ask for the badge.
1 Like
Thanks for jumping in, Paul.
I don’t want to ask Zwift for the badge, but I would love to know if the bug has been fixed so that I can get the badge when I ride the route again.
I wouldn’t assume the bug is fixed. I haven’t heard about that. More reports to support might result in it being fixed more quickly.
B_Jimmy
(James )
December 2, 2025, 3:07pm
7
Emailed Zwift support about it, 32min later (wow!) I had the badge and bonus xp credited to my account.
I did that route a couple weeks ago and no badge.
it is really annoying how zwift hide what routes do or don’t have badges. Just show them under achievements to avoid this confusion.
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this is the ZRL route next week… would be great if the bug is fixed by then!