# ELITE RealTour ANT+ wireless

**URL:** <https://forums.zwift.com/t/elite-realtour-ant-wireless/144242>\
**Category:** Bugs and Support\
**Tags:** resistance-error, wattage-error\
**Created:** [November 8, 2019, 5:22pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242 "2019-11-08T17:22:38Z")\
**Posts on this page:** 18\
**Page:** 2

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**Author:** ![Shay\_Vansover\_MyWay](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shay_vansover_myway/32/508695_2.png) [@Shay\_Vansover\_MyWay](https://forums.zwift.com/u/Shay_Vansover_MyWay)\
**Post date:** [November 12, 2019, 2:34pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/21 "2019-11-12T14:34:21Z")

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Thanks, will try your workaround.

I too opened a ticket, and after some back and forth and me insisting that this is not a calibration nor a firmware issue, my ticket was escalated to Level 2 support - which suppose to get back to me once they have some new information.

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**Author:** ![Shay\_Vansover\_MyWay](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shay_vansover_myway/32/508695_2.png) [@Shay\_Vansover\_MyWay](https://forums.zwift.com/u/Shay_Vansover_MyWay)\
**Post date:** [November 12, 2019, 2:39pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/22 "2019-11-12T14:39:22Z")

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Thanks. Will try.

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**Author:** ![PETRI\_NELSON](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/petri_nelson/32/107882_2.png) [@PETRI\_NELSON](https://forums.zwift.com/u/PETRI_NELSON)\
**Post date:** [December 1, 2019, 8:43pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/23 "2019-12-01T20:43:21Z")

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I have exactly the same problem. I have been using Zwift earlier with my trainer Elite RealTour Ant+ wireless and it has worked as it should but not anymore!  
So dissapointed because I thought my trainer was broken.  
The problem I have is that the pairing is taking very long time and when it is connected and I can se that the powermeter is working but when I get beck to Watopia the trainer is not responding and my avatar is not moving.

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**Author:** ![Nils\_Raats](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/nils_raats/32/139880_2.png) [@Nils\_Raats](https://forums.zwift.com/u/Nils_Raats)\
**Post date:** [December 9, 2019, 12:55pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/24 "2019-12-09T12:55:29Z")

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> [@Peter\_Froschl](#):
>
> nects automatically the trainer again as power resource and displa

Thanks, I’m having the same issue and I’ll try your workaround. Is it stable at your setup?

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**Author:** ![David\_C\_Thommes](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/david_c_thommes/32/127463_2.png) [@David\_C\_Thommes](https://forums.zwift.com/u/David_C_Thommes)\
**Post date:** [December 29, 2019, 7:09pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/25 "2019-12-29T19:09:22Z")

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Hey i had the same problem!

Here is my solution:

> [@Dropouts ELITE Trainers Ant+ RealTour etc. for Version 1.0.43801](https://forums.zwift.com/t/dropouts-elite-trainers-ant-realtour-etc-for-version-1-0-43801/189844):
>
> Hi all, with the last version for Mac OS X, my RealTour stopped working properly. There were always dropouts and the watts and the cadence stopped while riding. I haven’t changed anything in my setup and I’ve been using Zwift for about 2 years. So far without problems! I tried everything from her…

Thanks  
David

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**Author:** ![Geir\_T\_Ovrebo](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/geir_t_ovrebo/32/133598_2.png) [@Geir\_T\_Ovrebo](https://forums.zwift.com/u/Geir_T_Ovrebo)\
**Post date:** [January 5, 2020, 4:52pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/26 "2020-01-05T16:52:32Z")

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Hi Shay,  
I have the same problem… 🤔 Did you find a solution to the problem?

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**Author:** ![Shay\_Vansover\_MyWay](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shay_vansover_myway/32/508695_2.png) [@Shay\_Vansover\_MyWay](https://forums.zwift.com/u/Shay_Vansover_MyWay)\
**Post date:** [January 5, 2020, 5:07pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/27 "2020-01-05T17:07:17Z")

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No. I gave up. I wrote to Zwift many times but all I got was mostly ‘recorded messages’ which were of no help.

‫בתאריך יום א׳, 5 בינו׳ 2020 ב-19:02 מאת ‪Geir T via Zwift Forums‬‏ \<‪gozwift@discoursemail.com‬‏\>:‬

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**Author:** ![Nils\_Raats](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/nils_raats/32/139880_2.png) [@Nils\_Raats](https://forums.zwift.com/u/Nils_Raats)\
**Post date:** [January 5, 2020, 5:49pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/28 "2020-01-05T17:49:21Z")

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I tried [Peter\_Froschl](https://forums.zwift.com/u/Peter_Froschl)’s solution and this worked for me; Avatar moving, speed and power properly showing on my desktop (RPM only showing in the Zwift Companion app) and resistance on my trainer being controlled according to the %'s in Watopia. Thanks [Peter\_Froschl](https://forums.zwift.com/u/Peter_Froschl) !!

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**Author:** ![Shay\_Vansover\_MyWay](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shay_vansover_myway/32/508695_2.png) [@Shay\_Vansover\_MyWay](https://forums.zwift.com/u/Shay_Vansover_MyWay)\
**Post date:** [January 5, 2020, 6:32pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/29 "2020-01-05T18:32:21Z")

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What about when doing an ERG workout?

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**Author:** ![Nils\_Raats](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/nils_raats/32/139880_2.png) [@Nils\_Raats](https://forums.zwift.com/u/Nils_Raats)\
**Post date:** [January 5, 2020, 7:48pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/30 "2020-01-05T19:48:01Z")

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I’ve not tried this (if this was a question to me 😉 )

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**Author:** ![Nils\_Raats](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/nils_raats/32/139880_2.png) [@Nils\_Raats](https://forums.zwift.com/u/Nils_Raats)\
**Post date:** [March 25, 2020, 5:42pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/31 "2020-03-25T17:42:17Z")

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Unfortunately the solution does not seem to work anymore. Had issues (redo it sometime) last 2 sessions getting it to work and today it did not work anymore (tried 5 times and then gave up) ☹ Weeird things is indeed, as written above, that in pairing screen, wattage,etc reacts normally on how hard you push … I’ll look into Davids solution also. When someone knnows more about this I’d be interested!!!

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**Author:** ![Alun\_ATLAS\_CLEVER](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/alun_atlas_clever/32/66833_2.png) [@Alun\_ATLAS\_CLEVER](https://forums.zwift.com/u/Alun_ATLAS_CLEVER)\
**Post date:** [March 29, 2020, 2:55pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/32 "2020-03-29T14:55:01Z")

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Hi all. I have the same issue since November and finally got a response from the guys at Zwift to say that it is because my older Turbomuin is Ant + but not the FEC and therefore the latest update doesn’t support. I am going to try again tonight as I just down loaded another update. It’s a real shame for me as buying another turbo is out of the question.

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**Author:** ![Shay\_Vansover\_MyWay](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shay_vansover_myway/32/508695_2.png) [@Shay\_Vansover\_MyWay](https://forums.zwift.com/u/Shay_Vansover_MyWay)\
**Post date:** [March 29, 2020, 5:08pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/33 "2020-03-29T17:08:47Z")

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Yes. Unfortunately it seems that in these old trainers Elite used a proprietary trainer protocol over ANT+ (as oppose to AN±FE-C) and although Zwift in the past wrote the code to support it - in recent updates, they discarded them.

‫בתאריך יום א׳, 29 במרץ 2020 ב-18:05 מאת ‪Alun via Zwift Forums‬‏ \<‪gozwift@discoursemail.com‬‏\>:‬

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**Author:** ![Alun\_ATLAS\_CLEVER](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/alun_atlas_clever/32/66833_2.png) [@Alun\_ATLAS\_CLEVER](https://forums.zwift.com/u/Alun_ATLAS_CLEVER)\
**Post date:** [March 31, 2020, 6:55am UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/34 "2020-03-31T06:55:16Z")

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Hi everyone. I just made a breakthrough. There are old Elite forums online and for some of the older trainers there are updates to FEC available. If you create an elite account and then follow the route to updates there are specific downloads for each one. Look at the white sticker on your turbo under the front legs. If it says that it accepts updates then you can download and follow the .exe file prompts. I can now use Zwift again on my trainer and could not since November. I was disappointed Zwift changed the support for my trainer as I use it linked to training peaks almost every day until this happened. But to be fair to them they communicated to me well throughout. Good luck everyone and stay healthy during these difficult times.

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**Author:** ![Shay\_Vansover\_MyWay](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shay_vansover_myway/32/508695_2.png) [@Shay\_Vansover\_MyWay](https://forums.zwift.com/u/Shay_Vansover_MyWay)\
**Post date:** [March 31, 2020, 7:21am UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/35 "2020-03-31T07:21:42Z")

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These are trainers which dont allow firmware updates

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**Author:** ![Fazloen\_Armadien](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/fazloen_armadien/32/47767_2.png) [@Fazloen\_Armadien](https://forums.zwift.com/u/Fazloen_Armadien)\
**Post date:** [March 31, 2020, 6:24pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/36 "2020-03-31T18:24:02Z")

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Hi,

I have the same problem. It is so frustrating. The workarounds does not work for me ☹

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**Author:** ![Wilfried\_DELPORTE](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/wilfried_delporte/32/47767_2.png) [@Wilfried\_DELPORTE](https://forums.zwift.com/u/Wilfried_DELPORTE)\
**Post date:** [April 13, 2020, 4:01pm UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/37 "2020-04-13T16:01:51Z")

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Utilisateur du realtour b+, je n’arrive pas a “Zwifter”.  
Je rencontre les mêmes problèmes que tout le monde. J’ai essayé les différentes manipulations proposées sur le forum, mais rien y fait!  
Il arrive que zwift reconnaisse mon home trainer. Les watts s affichent. Mais une fois sur la partie, plus rien! Où il arrive également que les watts s’affichent pendant l appairage et une fois dans la partie, les watts plafonnent là où ils étaient au moment de venir sur la partie. De ce fait, le cycliste pédale alors que je ne pédale plus.

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**Author:** ![e\_p8516](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/e_p8516/32/47767_2.png) [@e\_p8516](https://forums.zwift.com/u/e_p8516)\
**Post date:** [November 26, 2020, 12:14am UTC](https://forums.zwift.com/t/elite-realtour-ant-wireless/144242/38 "2020-11-26T00:14:56Z")

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Hi, I’m having same problems. Any news? Do I have to update my trainer (RealTour)? How?  
Thanks!!

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