Drops reset to zero after latest update to v50 - 1.0.34055

We are working on crediting the drops back to Members who experienced this issue. I’m sorry it’s been taking some time, but with the large influx of requests on the matter, we don’t have an ETA on this. We’re working on this as efficiently as we can, and appreciate your patience.

Ride On!

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I just got my reimbursement along with an email from Zwift Support confirming it. Thanks for your help resolving this. Ride on!

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Drops are back! :ok_hand:

I couldn’t figure out where my Drops went, I thought they might have re-set when I levelled up - it was hard to tell with the very small font in the Android app. Now I know & ticket submitted.

Me too. I had nearly 1,000,000 drops when they were reset to zero. Haven’t had them reinstated yet. Tried logging on to alternate devices with no effect.