Dropped from Zwift due to HR?

Hello:

I was dropped from two races in one night.  I suspect a 1)Problem w/Comcast as I was streaming Zwift over AirPlay at 576p or 2)Zwift dropped me cause of excessive heart rate reading (240+ BPM).   HR actually ok, Garmin HRM shorted out.

Can I be dropped from Zwift if my HR goes too high?

BTW, I tried riding without a HRM, with the resolution set to 1080p and used AirPlay with no issues. 

Thanks for your help and assistance.

Best,

Jim

Hi Jim,

It was almost certainly your problem with your ISP. We do not drop people due to excessive heart-rate.