# Drop Disappearing, Finally got proof

**URL:** <https://forums.zwift.com/t/drop-disappearing-finally-got-proof/527764>\
**Category:** Bugs and Support\
**Created:** [January 19, 2021, 2:07pm UTC](https://forums.zwift.com/t/drop-disappearing-finally-got-proof/527764 "2021-01-19T14:07:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Lee\_Martland](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/lee_martland/32/417208_2.png) [@Lee\_Martland](https://forums.zwift.com/u/Lee_Martland)\
**Post date:** [January 19, 2021, 2:07pm UTC](https://forums.zwift.com/t/drop-disappearing-finally-got-proof/527764/1 "2021-01-19T14:07:18Z")

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A number of times I have logged in ether on my laptop or Ipad and thought my drops had gone down. But this time I have proof, I did a ride of tour de zwift stage 3 and have a screenshot of 412k drops and I ended on more. I log in only 2 days later having been resting and see I am down to 380k drops.

How can I lose drops when I am not logged in?

This is not the first time but the first time I have proof it changed but I didn’t purchase anything.

Getting really frustrated at trying to get to buy a frame from the shop but never got enough if you keep deleting them.

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**Author:** ![Nigel\_Tufnel](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/nigel_tufnel/32/487824_2.png) [@Nigel\_Tufnel](https://forums.zwift.com/u/Nigel_Tufnel)\
**Post date:** [January 19, 2021, 2:45pm UTC](https://forums.zwift.com/t/drop-disappearing-finally-got-proof/527764/2 "2021-01-19T14:45:24Z")

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Sounds like you may have logged in to Zwift on multiple devices, but not logged out on at least one of them (i.e. mismatched log ins/log outs).

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**Author:** ![B\_CN](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/b_cn/32/47767_2.png) [@B\_CN](https://forums.zwift.com/u/B_CN)\
**Post date:** [January 19, 2021, 3:16pm UTC](https://forums.zwift.com/t/drop-disappearing-finally-got-proof/527764/3 "2021-01-19T15:16:11Z")

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That’s a nice _theory_ - unfortunately, at this time, there is no proof for that (not that I wouldn’t like to know…)

Anyone knows how often (and when) drops get updated on Zwift’s servers?

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**Author:** ![Nigel\_Tufnel](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/nigel_tufnel/32/487824_2.png) [@Nigel\_Tufnel](https://forums.zwift.com/u/Nigel_Tufnel)\
**Post date:** [January 19, 2021, 4:00pm UTC](https://forums.zwift.com/t/drop-disappearing-finally-got-proof/527764/4 "2021-01-19T16:00:19Z")

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Drops should be added immediately, which is why I suggested what I did. I use only one device for Zwift (Apple TV) and have never had any issue with the number of drops I have accumulated.

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**Author:** ![Gerrie\_Delport\_ODZ](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerrie_delport_odz/32/437556_2.png) [@Gerrie\_Delport\_ODZ](https://forums.zwift.com/u/Gerrie_Delport_ODZ)\
**Post date:** [January 20, 2021, 12:08am UTC](https://forums.zwift.com/t/drop-disappearing-finally-got-proof/527764/5 "2021-01-20T00:08:22Z")

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Try deleting the app on the ipad and all other devices except for the laptop and see if that fixes the issue.