As the title questions… do the Zwift employees actually read this forum?
I have been reading on various social media sites, including here regarding ongoing issues with iOS based apps. I have been subject to these over the past 2 weeks or so, from cycling in what can only be described as my virgin white underwear whilst partaking in the Neokyo Badge Hunt rides, whilst other riders were telling me they were in the neon lycra, to the numerous reports of climbing the Alpe and whilst completing the loop at the top in order to gain some easy XP the program freezing and riders losing the ride at worse, or only being able to reach a maximum speed of 20mph on their descent. This problem with a ‘freezing app’ has even been documented on this forum, months ago!
I went down the Apple TV route a couple of months ago, having had none of these issues whilst using iPad, iPhone or MacBook previously. I am now thinking my considerable outlay for the ATV (I only use it for running Zwift on rather than having to cart my portables into the garage/pain cave each time) but am very disappointed with the support offered by the programmers in rectifying these well documented faults in the programming!
If someone from Zwift does actually read this forum, why isn’t anything being done about it?