Distance and time not saving

I have a non supported turbo with a wahoo speed sensor using iOS companion app. Speed sensor works fine during ride but afterwards when I log into zwift it shows zero km and zero minutes. Any suggestions? Thanks.

Hi Robin,

I notice this is your first post on the Forums, so welcome to the community!

It sounds like your ride activities are not saving properly and it could be the result of a partial save. I recommend that you read the related Zwift hub support article here, and if that doesn’t help, please submit a support request if you haven’t already done so, and a Zwift team member will be happy to take a closer look at this matter.