CT still not working

I see that a change was pushed 9 days ago and reported as solved for the CT getting recognized, but not having any power in the race. I am still having this issue. At first I had trouble getting the CT to be recognized, when it was on comm port 15, but after uninstalling and reinstalling the USB driver, it is now on comm port 5 and is recognized, however when I start the race, i get nothing, no power, no start, nothing. any ideas what I need to do to get the same fix others have had?
andy

does the CT go back into calibration mode when you start the software? fix is to stay in the software, hit the a key and re-select the CT as your power device. seems to have worked on mac clients, give it a go.

I’m having the same problem. One thing I am concerned about is that I have a faily old computrainer with an older firmware chip. I’m wondering if I will need to do an upgrade…