# Crashing Windows 11 using 1.86 **URL:** \ **Category:** Bugs and Support\ **Created:** [March 30, 2025, 8:50pm UTC](https://forums.zwift.com/t/crashing-windows-11-using-1-86/651319 "2025-03-30T20:50:10Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Mister\_Tz](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mister_tz/32/542088_2.png) [@Mister\_Tz](https://forums.zwift.com/u/Mister_Tz)\ **Post date:** [March 30, 2025, 8:50pm UTC](https://forums.zwift.com/t/crashing-windows-11-using-1-86/651319/1 "2025-03-30T20:50:10Z")
Last 2 weeks Zwift has completely crashed and requires a full restart during group events around 20-30 mins into the ride. Also, Companion app messages are becoming quite delayed. As a regular ride leader, please have someone look into this ASAP? @shooj or @Francisco_J (I see others may have had similar experiences. Running all the latest updates and PC drivers etc., I use the Nvidia RTX3060). No other PC issues to report. Only the Zwift program crashes - no freeze or error is visible on screen. Thanks, T (AHDR) ---
**Author:** ![Tom\_J](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/tom_j/32/473097_2.png) [@Tom\_J](https://forums.zwift.com/u/Tom_J)\ **Post date:** [March 31, 2025, 12:15am UTC](https://forums.zwift.com/t/crashing-windows-11-using-1-86/651319/2 "2025-03-31T00:15:58Z")
Zwift crashed on me two rides ago–26km+ into the 28+km stage 4 of the Big Spin. So that was later than your 20-30 min time frame, but hard crash. No signs of anything wrong before it happened. I did have a screen freeze for a long 5 seconds maybe, followed by crash. Also on Win 11, and 1.86. Have had zero problems with crashing really ever…maybe once years ago? Did stage 4 again today, no crash, everything worked fine. But another data point from my ride the other day if anyone is going to look into it. ---
**Author:** ![Paul\_Southworth](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_southworth/32/538336_2.png) [@Paul\_Southworth](https://forums.zwift.com/u/Paul_Southworth)\ **Post date:** [March 31, 2025, 12:26am UTC](https://forums.zwift.com/t/crashing-windows-11-using-1-86/651319/3 "2025-03-31T00:26:17Z")
You should send your game logs to [support@zwift.com](mailto:support@zwift.com) For Zwift, it’s usually safest to run the not-latest Nvidia drivers obtained from Microsoft so I would try that if you are running newer drivers from Nvidia. ---
**Author:** ![Tom\_J](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/tom_j/32/473097_2.png) [@Tom\_J](https://forums.zwift.com/u/Tom_J)\ **Post date:** [March 31, 2025, 1:21am UTC](https://forums.zwift.com/t/crashing-windows-11-using-1-86/651319/4 "2025-03-31T01:21:13Z")
I think I will send those in, as they shorted me about 1.5km when the activity eventually turned up in my feed. Wouldn’t care if not for the bike upgrade progress 😆 ---
**Author:** ![Mister\_Tz](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mister_tz/32/542088_2.png) [@Mister\_Tz](https://forums.zwift.com/u/Mister_Tz)\ **Post date:** [March 31, 2025, 2:31am UTC](https://forums.zwift.com/t/crashing-windows-11-using-1-86/651319/5 "2025-03-31T02:31:34Z")
I’ll also send recent one on. Missed about 10k 🤷😆 ---
**Author:** ![shooj](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shooj/32/91371_2.png) [@shooj](https://forums.zwift.com/u/shooj)\ **Post date:** [March 31, 2025, 4:37pm UTC](https://forums.zwift.com/t/crashing-windows-11-using-1-86/651319/6 "2025-03-31T16:37:15Z")
@Mister_Tz Please [contact my Support colleagues](https://zwift.com/contact-us) so we can do some one-on-one troubleshooting on your particular machine. We don’t allow uploads of system crash logs on this forum, which might be helpful to diagnose what’s happening. ---
**Author:** ![Mister\_Tz](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mister_tz/32/542088_2.png) [@Mister\_Tz](https://forums.zwift.com/u/Mister_Tz)\ **Post date:** [March 31, 2025, 8:34pm UTC](https://forums.zwift.com/t/crashing-windows-11-using-1-86/651319/7 "2025-03-31T20:34:38Z")
I’ve completed a clean uninstall and reinstall, and did not crash today.