Crashes on macOSX 10.11 El Capitan? [1.14.0] [June 2021] [SOLVED]

Hello @Oliver_King2 @Vicky_L @Steven_Scott1 @D_Winn @_Gil_SantaMaria and everyone on this thread.

Thanks for bubbling this issue up. We’re treating this bug with the highest priority.

We’re having difficulty reproducing this crash. This may indicate that it’s not affecting every OSX El Capitan (10.11) user across the board. Is anyone using El Capitan without problems? Please chime in if so.

Secondly - because the crash happens during the application launch phase - our servers are not capturing the crash data from your computers. If you are tech savvy (@Oliver_King2 I’m looking at you sir) and would like to send us your crash event logs, we’d love to investigate your specific computer.

Please follow the instructions on this Support Hub article, and attach your crash logs in an email to logs@zwift.com. If you would put “El Capitan Crash” in the subject line, that’d be helpful. Thanks!

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