After latest update swift has crashed/hung/stopped 3 times out of 3 uses.

@Steve_Cl @shooj @Paul_Southworth I also continue to have freezing on my Surface Pro 4 after the most recent software update (February 2026) My Surface Pro has the following specs: 16 GB RAM Intel(R) Core™ i7-6650U CPU@2.20 GHz 128 MB graphics card Intel(R) Ins(R) Graphics 540 I uninst…

Well that sucks. The only other suggested workarounds I can offer are to try other worlds or avoid events with lots of participants or run the game on something else for now. It seems clear that something changed that made systems like this unhappy.

Pretty sure I’m running full screen and lowest resolution option. Not tried changing either of those options since installing the 2022 driver.

@Paul_Southworth Yep. It is a bummer! I’m going to see about running the game on a different laptop but it sure would be nice if I could get it back up and running reliably on my Surface Pro. If Zwift is able to help, I’ll post again in case it helps someone else.

@Steve_Cl Have you ever looked at Task Manager to see how much CPU and Memory are being used by Zwift during a ride?

I overheard that this same problem affected a Celeron G3900T, HD510 graphics. Also a 6th gen CPU.

After a few back and forth emails with Zwift engineers it appears that there isn’t any other solution other than installing the graphics driver from Intel. Oddly I did upgrade the graphics driver for a friend on her Surface Pro 4 (with the same configuration as mine) and it worked for her. She doesn…

Crashes after latest update

Bugs and Support

Steve_Cl (Steve) February 16, 2026, 3:01pm 2

What is your Zwift device spec?

If it uses an Intel integrated graphics, you might be getting same issues others and myself had last week, on our HD520 equipped Surface Pro 4s. Updating to 2022 driver solved this.

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Crashes after latest update

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